Sunday 15 December 2013

DOGFIGHT - How Apple and Google Went to War and Started a Revolution by Fred Vogelstein



Hardcover | 320 pages | ISBN 9780670067190 | 12 Nov 2013 | Allen Lane Canada

I'm so excited to be participating in Penguin Canada's Star Blogger Holiday Blog Tour! I just received a copy of "Dogfight: How APPLE and GOOGLE Went to War and Started a REVOLUTION" by Fred Vogelstein. 
What could be more exciting than a book that includes suspense, rivalry, betrayal, power struggles, and egos. Most of us know where we currently are as far as tech devices go, but few know how we got here. This non-fiction book documents the corporate rivalry between Apple and Google for dominance in the smartphone market, and the personalities of the major players that drove this rivalry.  On first glance you might think that this is only for the business or technology enthusiasts, but this book has so many exciting insights into the personalities, deals, and alliances involved that it is a recommended read for everyone.  Lets face it most of use smartphones and tablets, and this is about more than which phone you will use, this "revolution" impacts what smartphones are available to buy, content, and what can be done on these devices. Alliances, mergers, and acquisitions, between major players and endless advances in technology have given Apple and Google immense power and control over how we access content and the type of content we will be able to access on the devices we use now and into the foreseeable future. 

Note: I received a copy of Dogfight by Fred Vogelstein for review as a participant in Penguin Canada Star Blogger Campaign. All opinions are my own,

DON'T MISS ALL THE FUN IN DECEMBER AT PENGUIN CANADA'S DECEMBER DELIGHTS! BE SURE TO VISIT EVERYDAY, SINCE EACH DAY HOLDS SOMETHING NEW!



Be sure to check out some other great books that are on my Holiday Gift List for my friends and family!

Dear Life by Alice Munro                                                                         Back to Basics by Michael Smith

Sunday 8 December 2013

Review: omax3 Ultra-Pure Omega3 Supplement


Recently I had the opportunity to try omax3 Ultra-Pure Omega 3 supplement. omax3 was developed by Physicians from Yale University to provide "maximum concentration, and maximum purity". Beside the "brain food" benefits omax3 can "aid in lowering Triglycerides and manage Cholesterol". At my age this is a priority!
Take a minute and check my review on 
KickAss Living Blog. 

Monday 2 December 2013

TWITTER POLL RESULTS: WHAT BRANDS DO THE BEST JOB OF INTERACTION, CUSTOMER SERVICE, AND MEANINGFUL ENGAGEMENT?

The other day I tweeted out a question:
"WHAT BRANDS DO YOU THINK DO THE BEST JOB OF INTERACTION, CUSTOMER SERVICE AND, ENGAGEMENT?"
I was looking for the whole package, who is the best at online, social media and in store customer interaction, customer service, and engagement. I think it is easy to do a good job at one type of interaction, or customer service in a single arena, such as online, OR in store.  What is a challenge is being great at customer service and engagement in all the arenas. 

This poll is not exactly scientific, but I believe strongly is sharing this type of information with people I know. I want to know if someone has had a great experience or service from a brand. I want to know if I should be following a person, blog or brand on social media.  

I immediately got so many responses. I saw many brands mentioned more than once. I have made a list of the brands mentioned 50 in total, and I hope you go and check them out and find out why they were picked by my tweeps for this list.

NOTE: THESE ARE IN ALPHABETICAL ORDER - NOT ORDER OF IMPORTANCE OR POPULARITY.

BEST BUY CANADA
THE BRICK WAREHOUSE
BURNBRAE FARMS
CAESAR STONE CANADA
CANADIAN BEEF
CHAPTERS INDIGO
CHATELAINE MAGAZINE
CINNABON CANADA
COWS ICECREAM
CROFTERS ORGANIC
DAVE LACKIE - TWITTER
DAVIDS TEA
DEMPSTERS
DUNDURN PRESS
ELLE CANADA MAGAZINE
FLARE MAGAZINE
FORD CRAIG SILVA - TWITTER
HAMILTON BEACH CANADA
HARPER CLASSROOM - TWITTER
HARPERS COLLINS CANADA
HACHETTE CANADA - TWITTER
HACHETTE UK CANADA - TWITTER
INDIGO GREEN ROOM - TWITTER
KRAFT CANADA
KARINA TANO - TWITTER
KERNELS POPCORN
LEONS
LONDON DRUGS
MCDONALDS CANADA
MICROSOFT CANADA
PAPERMATE CANADA
PENQUIN CANADA
PURDYS CHOCOLATIER
RANDOM HOUSE CANADA
ROGERS HELPS - TWITTER
SIMON AND SCHUSTER CANADA
STAPLES CANADA
STARBUCKS CANADA
STATE FARM CANADA
TARGET CANADA
TD CANADA TRUST
THE PUTTING EDGE
TIM HORTONS
TELUS SUPPORT - TWITTER
UDDERLY SMOOTH
UPS CANADA
WESTJET
YMCBUZZ - TWITTER
YUMMY MUMMY CLUB



I'm Cathy thinking out loud about customer service and engagement.


Note: I have not been compensated in any way for this post. All opinions are my own.